Care
We Care
1. Store your jewelry in your fabric pouch or a plastic bag that is air tight.
2. Remove your jewelry when showering, exercising and swimming (scratches and scuffs can scratch away the gold)
3. Do not wear your jewelry overnight
4. Always put on jewelry after applying perfume or lotions
5. Wear rubber gloves when cleaning as bleach and harsh chemicals can thin the gold overlay
Buyback
1. All Juene Jewelry products can be resold (buyback) to Juene Jewelry, or to other offline jewelry stores that accept buybacks.
2. Buyback transactions to Juene Jewelry will be deducted by 20% of the invoice price excluding 2% tax.
Jewelry Repair & Service Policy
1. FREE REPAIR AND JEWELRY CLEANING,
Juene Jewelry always gives life-time repair and service guarantee to valuable customer with the terms and condition as below :
- We give free life-time service guarantee for Re-chrome to your Juene’s collection to make it looks like it just came back the store.
- We give free life-time service guarantee for mounting loose Swarovski’s Zircons (if the loose zircon is still with you)
- If you lost your zircons, service fee will be applied for remounting the zircons. The amount of the service fee will follow the zircon size.